This policy explains what information AdEasy collects, how we use it, and the choices you have. It’s written in plain language on purpose. Questions? Email [email protected] and a human will answer.
AdEasy Inc.
AdEasy Inc. (“AdEasy”, “we”, “us”) is a Winnipeg-based marketing firm for home service companies. Head office: 230 – 309 McDermot Ave, Winnipeg, Manitoba, Canada, R3C 1T3. Phone: +1 (204) 809-4978. Email: [email protected]. This policy covers adeasy.com and the forms, phone lines, and text messaging connected to it.
02 · WHAT WE COLLECT
Only what you give us, plus standard site data.
- Information you submit: name, business name, email, phone number, and anything you tell us in a form, on a call, or by text.
- Call and message records: when you call or text our lines, we keep records of the conversation, including recordings and transcripts where our phone system creates them. If a call is handled by an automated assistant, it will identify itself as automated when asked.
- Site and device data: IP address, browser type, pages visited, and how you found us, collected through cookies and analytics tools (section 06).
03 · HOW WE USE IT
To respond, to serve, to improve.
We use your information to:
- Respond to your inquiries and provide the services you’ve asked about
- Send appointment confirmations, reminders, and service updates
- Send marketing about our services, only where you’ve consented, and always with a way to unsubscribe
- Understand how visitors use our site so we can improve it
- Meet our legal and accounting obligations
We do not sell your personal information. Ever.
04 · TEXT MESSAGING & SMS OPT-IN
How texting with us works.
You opt in to text messages from AdEasy by submitting your phone number through a form on this site, by providing it to us on a call, or by texting us first. When you opt in:
- What we send: replies to your inquiries, appointment confirmations and reminders, service updates, and occasional information about our services
- Message frequency varies depending on your interaction with us
- Message and data rates may apply, depending on your mobile plan
- Opt out any time by replying STOP to any message. Reply HELP for help, or contact [email protected] or +1 (204) 809-4978
- Consent to receive text messages is not a condition of purchasing anything from AdEasy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our messaging complies with Canada’s Anti-Spam Legislation (CASL): every commercial message identifies AdEasy and includes an unsubscribe mechanism.
05 · WHO WE SHARE DATA WITH
Service providers only, under contract.
We use a small number of service providers to run our business: our CRM and phone/messaging platform, form and scheduling tools, email, and analytics. They process your information only to provide their service to us, under agreements that protect it. We may also disclose information where the law requires it. We do not sell or rent personal information to anyone, and as stated in section 04, SMS opt-in data and consent are never shared with third parties for any marketing purpose.
06 · COOKIES & TRACKING
What’s running on the site.
adeasy.com uses cookies and similar technologies through tools like Google Tag Manager and Google Analytics to measure site traffic, and advertising platform tags (such as Google and Meta) to measure campaigns and show relevant ads. These tools collect device and usage data such as IP address, browser, and pages visited. You can control cookies through your browser settings, and opt out of personalized advertising through Google and Meta’s ad settings. The site works fine with non-essential cookies blocked.
07 · DATA SECURITY
How we protect it.
We take reasonable technical and organizational measures to protect personal information: data is stored in reputable platforms that encrypt information in transit and at rest, access is limited to team members who need it for their work and is protected by strong authentication, and we retain vendor agreements with the platforms that process data on our behalf. No system is perfectly secure, but if a breach ever creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.
08 · HOW LONG WE KEEP IT
Retention.
We keep personal information for as long as needed to serve you and meet legal and accounting obligations, then delete or anonymize it. Call recordings and transcripts are kept only as long as they’re useful for quality and service purposes. You can request deletion sooner (section 09).
09 · YOUR RIGHTS
Your information is yours.
In line with the Personal Information Protection and Electronic Documents Act (PIPEDA), you can:
- Ask what personal information we hold about you and get a copy
- Ask us to correct it
- Withdraw consent to marketing at any time (unsubscribe links in every email, STOP for texts)
- Ask us to delete your information, subject to what we must keep for legal or accounting purposes
To exercise any of these, email [email protected]. If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
10 · CHILDREN
This site is for businesses.
Our services are for business owners and operators. We don’t knowingly collect information from anyone under 18. If you believe we have, contact us and we’ll delete it.
11 · CHANGES
Updates to this policy.
When we update this policy, we’ll change the effective date at the top of the page. Material changes will be flagged on this page.
12 · CONTACT
Talk to a human.
AdEasy Inc. · 230 – 309 McDermot Ave, Winnipeg, MB R3C 1T3 · +1 (204) 809-4978 · [email protected]